Find answers to our most frequently asked questions below.

If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.

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Orders

How long does the preparation of my order take?

Where is my order?

Can I cancel or modify my order?

Can I order a custom piece?

Shipping & Returns

Do you ship worldwide?

How much is the shipping cost?

How long does the shipment of my order take?

How can I track my order?

///////What should I do if my product damaged?

How can i get a refund?

 When can I expect my refund to arrive?

Materials & Process

What materials are you used for 3D printing?

Are your jewelry pieces unique?

What is the care instruction for your jewelry?

I want to learn more about the 3D printing process.